Corporate Imagery Terms and Conditions

General & Payment Terms

• A written or verbal booking and receipt of the deposit confirms the client booking with the supplier
• For new clients, we require prepayment in full
• For existing clients a 50% deposit is required before commencing the project and to secure your date. This deposit is non-refundable, but can be held for up to three months in credit towards another project
• For video projects: The remaining fee is due on acceptance of the video draft, prior to the finalised video being released. If this is not paid, the suppliers reserve the right to withhold your video until all debts are paid. In the event that any monies are outstanding, a late fee of 5% will be charged per month or part month overdue
• For photography projects: The remaining fee is due on acceptance of the password protected, watermarked images and once received, the images will be made available for download.
• All prices shown do not include GST. GST will be added at the time of invoicing
• When there is the inclusion of a professional voice over, any alterations requested to the voice over after it has been confirmed, will incur additional charges
• Changes to any graphic or visual elements after confirmation of the final video is accepted will incur additional charges
• Re-shoots due to information not provided by the client to the supplier will incur additional charges
• Your video will be filmed and produced based on a brief provided to the supplier or a video strategy written by the supplier
• Travel within a 30km radius of Cathedral Square in Christchurch is included in our package prices. For locations based outside of this area, a travel fee will be added to the booking

Cancellation

• Cancellation: Should the client cancel the suppliers' services, the following applies:
  • Within seven days of the booked date, the full payment is not-refundable
  • Prior to seven days before the booked date, the deposit amount is non-refundable
• If the suppliers are too ill or become injured and cannot supply the services as agreed, the suppliers will do their best to provide a replacement videographer or photographer or reschedule the booked date. If a replacement or alternative date cannot be found, any monies paid by the client will be refunded. The suppliers cannot be held liable for any losses incurred due to illness or injury.

Inclusions

• The clients consent to happily cooperating and communicating to achieve the best possible result. The suppliers accept no liability for anything not captured if they were not made aware of it in advance
• Where aerial filming/photography is included, we will STRICTLY only fly our drone in areas where we can legally and safely do so. Permissions must be gained at least 48 hours prior to the commencement of filming
• The copyright of raw footage and photos remains with the suppliers. Raw footage and photos will not be released. This protects the clients from unedited footage falling into the hands of inexperienced editors
• The clients grant the suppliers consent to use their video footage and photos for promotional purposes, editorial, competitions, without restriction
• If there are adverse weather conditions on the day of filming or photography, the suppliers will do their utmost to continue as best as they can. However, professional camera equipment has limitations in bad weather. The suppliers may contact you prior to the day of filming/photography to arrange an alternative date
• The suppliers are professional editors. They will produce the clients final video and photos in a professional and creative way as per their editing style. If you have specific editing requests, please ensure these are conveyed to the suppliers PRIOR to confirming your booking as this may incur additional charges and can impact on the filming and photography style
• We retain full copyright of all images supplied. Images are provided for approved use only and must not be edited, altered, or retouched by any third party without our written permission. This includes changes to colours, lighting, cropping, or applying filters. If you need adjustments, just get in touch, we're happy to help.